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PupLight Dog Safety Flashlight
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PupLife has a hassle free Return Policy. You may return ANY non-personalized PupLife item in new, unused condition for a refund of your money, within 30 days of date of purchase - no questions asked. Please note ALL returns will be assessed a 20% return processing fee.
Items returned after 30 days of delivery are not allowed, and they will NOT receive a refund. These items are donated to a local dog rescue shelter or returned to the customer, at PupLife's discretion.
Personalized items (including custom dog bowls, as well as engraved dog tags and collars) are not returnable. Please be sure to measure your dog and make your selections carefully. We do not refund shipping charges unless we sent the wrong item.
Please send your returns to the following address:
45 Blue Star Highway
P.O. Box 980
Douglas, Michigan 49406
Include your packing slip if possible along with your name, order number, phone number, and most importantly, your e-mail address. We will e-mail you when your return has been received and processed. Please note that we do not pay for return shipping. We strongly recommend that you insure your package so if it is damaged during the trip back, you aren't liable.
We Do Not Do Exchanges
We do not do exchanges. Instead, please return your unwanted/unused item for your money back, and place a new order.
If We Sent You The Wrong Item
At PupLife we are only humane (and canine) so try as we might, we are not perfect and once in a blue moon a mistake is made. If PupLife has sent you an incorrect item, please contact us immediately and we will work with you to remedy the situation. Do not ship your item back on your own before contacting us.
Lupine Collar, Leash Or Harness Replacements
Lupine Collars are guaranteed for life – even if chewed. If your pooch destroys a Lupine collar, simply mail it back to Lupine’s headquarters and they will send you a free replacement. Send your damaged Lupine collar, leash or harness to:
PO Box 1600
Conway, NH 03818
Include your name, mail address & email or phone number. Lupine will send you a replacement via US Mail, usually the next business day after your damaged item is received. There’s no need to send the original receipt.
PupLight makes dogs visible up to a mile a way. Providing visibility from all angles, PupLight keeps dogs safe at night. PupLight provides a tremendous amount of light with its 3 ultra bright, white LEDs. This allows you to see potential hazards ahead making PupLight the best product for nighttime dog walking.
PupLight is the only dog safety light that uses AAA batteries so it’s much less expensive to use over time when compared to other lighted dog products. The batteries are long lasting (up to 150 hours) and easy to change. You can also use re-chargeable batteries with PupLight.
PupLight was designed with long hair dogs in mind. Much of the light from a lighted collar is covered up by the fur of a long-haired dog. PupLight has a fur guard which keeps the dogs hair away from the light. PupLight comes with an easy-on, easy-off adjustable elastic band worn below your dog’s existing collar. Easily slips over your dog’s head or use the convenient side release buckles.
PupLife Flashlight Features
- Small: 1 ½” High x 2 “ Wide.
- Lightweight: Only 2.5 Ounces.
- Illuminates Up To 200 Feet In Front and 70 Feet to the Side.
- Rim Keeps Light From Shining in Your Dog’s Eyes.
- Made From Durable Polycarbonate Plastic and Nylon.
- Water Resistant.
- Easy To Use.
- Uses Replaceable AAA Batteries.